Dan K. Richardson - Entrepreneurship Development Institute

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Course Catalog
Process Improvement

Operations Management, Functions and Strategies


Class Registration Details:
Section:1003748
Location: Online
Dates:Offered Anytime
Cost: $65.00
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Course Description:

Operations management is critical for the success of any organization. It involves designing, planning, directing, and controlling all the activities that transform resources into goods or services.

In this course, you'll learn about the key functions of operations management. You'll be introduced to the general characteristics of operations in the manufacturing and service sectors, as well as common operations strategies.

You'll also learn about a process for formulating organizational strategy, and about the main types of transformations that organizations perform.

Modules Include:

  • Operations Management Functions and Strategies
  • Strategic Product and Service Management
  • Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
  • Inventory Management: Aligning Inventory with Production and Demand
  • Optimizing Operations Using Demand Forecasting and Capacity Management


Target Audience:
Anyone working in operations management or another functional area who is looking to gain a working understanding of the operations functions in a service or manufacturing organization

Course Details:
  • Course Type: eLearning
  • Length: Minimum of 2.50 hours
  • Format: 100% On Line
  • Once you have completed registration, you will receive an email (usually within 1 business day) with your login instructions.
  • Fees for on-line programs are nonrefundable once access has been given
  • Classes presented by the CCTI@IRSC are for personal enrichment, professional certification and licensing or continuing education purposes only. They do not qualify for college credit and therefore are not eligible for discounts, Florida pre-paid, State tuition waiver programs or funding for college level classes.
  • Please note that in order to maintain the most current offerings and up-to-date information our on-line courses are regularly updated and may vary slightly from the course description published on our website. If you feel that the course assigned to you does not fit your expectations please do not hesitate to contact us.
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