Dan K. Richardson - Entrepreneurship Development Institute

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Course Catalog
Communication Skills

E-mail Essentials for Business


Class Registration Details:
Section:1000788
Location: Online
Dates:Offered Anytime
Cost: $79.00
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Course Description:

In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously?

The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely.

This course covers the basic requirements for using e-mail to communicate effectively. Specifically, you will be introduced to tried-and-true guidelines for e-mailing effectively, fundamental elements every e-mail should contain, and the importance of keeping e-mails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of e-mail.

  • Using E-mail and Instant Messaging Effectively
  • Addressing and Redistributing E-mail
  • Managing Your E-mail
     

 



Target Audience:
All levels of employees, and any individual who wishes to refresh and refine their e-mail skills.

Course Details:
  • Course Type: eLearning
  • Length: Minimum of 3.00 hours
  • Format: 100% On Line
  • Once you have completed registration, you will receive an email (usually within 1 business day) with your login instructions.
  • Fees for on-line programs are nonrefundable once access has been given
  • Classes presented by the CCTI@IRSC are for personal enrichment, professional certification and licensing or continuing education purposes only. They do not qualify for college credit and therefore are not eligible for discounts, Florida pre-paid, State tuition waiver programs or funding for college level classes.
  • Please note that in order to maintain the most current offerings and up-to-date information our on-line courses are regularly updated and may vary slightly from the course description published on our website. If you feel that the course assigned to you does not fit your expectations please do not hesitate to contact us.
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