Dan K. Richardson - Entrepreneurship Development Institute

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Course Catalog
Communication Skills

Using E-mail Effectively in the Workplace


Class Registration Details:
Section:1000788
Location: Online
Dates:Offered Anytime
Cost: $59.00
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Course Description:

Email has become an indispensable communication tool for organizations, and plays a vital role in how they conduct business and maintain their operations. As a result, one of the most important communication skills to have in the workplace today is email etiquette. It can help ensure you get messages across quickly, appropriately, and concisely.

In this course, you’ll learn some tried and tested guidelines for writing emails. You’ll explore the fundamental elements of written communication that every email should contain, and the importance of keeping emails concise. The course also covers the etiquette associated with using instant messaging programs as an extension of email.

  • Writing Effective E-mails and Instant Messages
  • Sending E-mails to the Right People
  • Organizing Your E-mail
     

 



Target Audience:
All levels of employees, and any individual who wishes to refresh and refine their e-mail skills.

Course Details:
  • Course Type: eLearning
  • Length: Minimum of 1.50 hours
  • Format: 100% On Line
  • Once you have completed registration, you will receive an email (usually within 1 business day) with your login instructions.
  • Fees for on-line programs are nonrefundable once access has been given
  • Classes presented by the CCTI@IRSC are for personal enrichment, professional certification and licensing or continuing education purposes only. They do not qualify for college credit and therefore are not eligible for discounts, Florida pre-paid, State tuition waiver programs or funding for college level classes.
  • Please note that in order to maintain the most current offerings and up-to-date information our on-line courses are regularly updated and may vary slightly from the course description published on our website. If you feel that the course assigned to you does not fit your expectations please do not hesitate to contact us.
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