Dan K. Richardson - Entrepreneurship Development Institute

We Develop Your Most Important Resource... Your Employees!
Course Catalog
Communication Skills

Listening Essentials


Class Registration Details:
Section:1000214
Location: Online
Dates:Offered Anytime
Cost: $59.00
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Course Description:

Do you feel the need to better understand the basic meaning of a conversation, or a presentation given at the workplace? What about the need to identify what is being said to you in a more effective manner? Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness, and practice.


This course will review the various types of listeners and the benefits of being able to listen effectively when communicating. The course also reviews some popular misconceptions about listening. Active listening techniques for improving your listening and maximizing your understanding are also covered. 

  • The Basics of Listening
  • Improving Your Listening Skills


Target Audience:
Individuals who want to develop or improve their skills for listening effectively within the workplace

Course Details:
  • Course Type: eLearning
  • Length: Minimum of 2.00 hours
  • Format: 100% On Line
  • Once you have completed registration, you will receive an email (usually within 1 business day) with your login instructions.
  • Fees for on-line programs are nonrefundable once access has been given
  • Classes presented by the CCTI@IRSC are for personal enrichment, professional certification and licensing or continuing education purposes only. They do not qualify for college credit and therefore are not eligible for discounts, Florida pre-paid, State tuition waiver programs or funding for college level classes.
  • Please note that in order to maintain the most current offerings and up-to-date information our on-line courses are regularly updated and may vary slightly from the course description published on our website. If you feel that the course assigned to you does not fit your expectations please do not hesitate to contact us.
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